Terms & Conditions
Last updated: August 30, 2026
These Terms & Conditions govern your use of Lafayette Premier Cleaning's website, services, and communications, including our SMS/MMS messaging program.
Services
Lafayette Premier Cleaning provides residential and/or commercial cleaning and related services. Service availability, scheduling, pricing, estimates, and other terms may vary depending on the requested work.
Estimates and Scheduling
Estimates are based on information available at the time they are prepared and may change if the scope or condition of the work differs from the information originally provided.
Appointment dates and times are subject to availability and may need to be changed because of weather, staffing, customer requests, or other circumstances.
SMS/MMS Messaging Program
Lafayette Premier Cleaning may offer SMS and MMS communications for customers who consent to receive text messages or who initiate a text conversation with us.
Messages may include:
- Responses to customer inquiries
- Estimate and quote information
- Scheduling communications
- Appointment confirmations and reminders
- Service updates
- Invoice or account notifications
- Customer support communications
Consent
By opting in to receive SMS/MMS communications, you consent to receive text messages from Lafayette Premier Cleaning at the mobile number you provide.
Consent to receive text messages is not a condition of purchasing services.
Message Frequency
Message frequency varies depending on your requests, appointments, services, and interactions with Lafayette Premier Cleaning.
Message and Data Rates
Message and data rates may apply according to your mobile carrier and service plan.
Opting Out
You may opt out of SMS/MMS communications at any time by replying STOP to a message from Lafayette Premier Cleaning.
After opting out, you may receive one final confirmation message. No further SMS/MMS messages will be sent unless you subsequently opt in again.
Help
Reply HELP to a Lafayette Premier Cleaning text message for assistance. You may also contact us through lafayettepremiercleaning.com.
Carrier Responsibility
Mobile carriers are not responsible for delayed or undelivered messages. Message delivery is subject to wireless carrier network availability and other factors outside our control.
Automated Messaging
Some messages or responses may be generated, processed, or assisted by automated systems or artificial intelligence, including our JARVIS assistant. A human team member may take over or participate in a conversation when appropriate.
Privacy
Our collection and use of personal information, including mobile information and SMS consent information, is described in our Privacy Policy.
Acceptable Use
You agree not to misuse our website, messaging systems, or other services, including by attempting unauthorized access, transmitting malicious content, or interfering with the operation of our systems.
Changes to These Terms
We may update these Terms & Conditions from time to time. Changes will be posted on this page with a revised "Last updated" date.
Contact
Questions about these Terms & Conditions may be submitted through our website at lafayettepremiercleaning.com.